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Procurement · Tail Spend · Indirect Sourcing · Supply Chain

Unlock
Savings.
Drive
Results.

Every organization has categories nobody's watching closely — freight, MRO, telecom, professional services, packaging. Hawthorne combines decades of executive operating experience with a curated ecosystem of best-in-class solution providers to find that hidden cash, recover it, and help you reinvest it in growth — whatever industry you're in.

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"We bring trusted, vetted, best-in-class solutions to our clients and help them unlock savings, cash flow, efficiency, and innovation."

Did You Know?

The 6 Ways You Are Already Losing Money.

Most organizations are leaving significant money on the table — not from lack of effort, but because the systems around them are broken. You cost-save to survive. You innovate to grow. Here is where you are quietly doing neither.

This shows up differently by category: overpaid carriers, unused software licenses, mispriced MRO contracts, un-audited telecom bills, professional-services rate creep. The freight and IT numbers below are the sharpest examples — because that data happens to be public and well-documented — but the underlying pattern repeats in every spend category you're not actively managing.

Everything below this line can be true for you at no cost. Here is why: best-in-class freight audit, ocean visibility, and optimization tools are increasingly structured to earn from the savings they generate — not from your budget. Read on.
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Truth #1
You Are Overpaying Suppliers 10–30% Right Now — and Your Last RFP Did Not Fix It.
Suppliers charge whatever they can get away with, in every category — freight, MRO, telecom, staffing. Most pricing is not published, so how do you really know what's fair? Benchmarking is crucial. Plus, most contracts are written to obscure what you're actually paying. In freight specifically, where the data is best-documented: our audits routinely uncover 10–30% in recoverable overcharges. 5–15% of freight invoices contain errors, almost always favoring the carrier — professional audits typically recover 3–7% of total spend. The same audit logic applies wherever you have negotiated contracts and opaque billing.
Curious what this looks like in your own invoices? Run the free freight scan →
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Truth #2
You're Paying for Software Nobody's Using — and Your Renewal Is Locking It In.
Enterprises waste up to 30% of IT budgets on underutilized or redundant software licenses (Flexera, 2025 State of ITAM Report). Multiply that across Microsoft, Oracle, Cisco, and your cloud stack, and the number gets serious fast — especially when nobody revisits the contract until the renewal deadline is already on top of you. Nearly half of organizations have spent over $1 million on software audits in the past three years, and Microsoft alone has audited half of surveyed enterprises in that span (Flexera, 2025). Most companies don't find out they're over-licensed until an auditor tells them — at which point it's a compliance problem, not a savings opportunity.
Not sure what you're overpaying for? Let's find out →
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Truth #3
Somewhere in This Month's Invoices, 3–5% Is Already Gone.
Invoices are among the most error-prone documents in business, in any category — freight, telecom, waste hauling, staffing. Without automated audit and payment systems, duplicate payments, rate mismatches, and accessorial overcharges go undetected, quietly draining your bottom line. In freight specifically, we'll audit and pay your invoices for free — and even pay you a cash rebate. No gimmicks. Unaudited shippers lose 3–5% of annual spend this way, roughly $150K–$250K a year on a $5M program, while up to 20% of AP staff time is consumed chasing disputes. The same duplicate-payment and mismatch patterns show up in telecom, waste hauling, temp staffing, and facilities invoices — they're just less visible because no one's built a scanner for them yet.
See what is hiding in this month's invoices right now. Run the free freight scan →
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Truth #4
If You Cannot Answer These 3 Questions About Your Own Spend, Do Not Run an RFP Yet.
Companies jump straight into supplier RFPs — for freight, for MRO, for any category — without first understanding their own data, and negotiate from a position of weakness regardless of who wins.
  1. Do you know your true volume and mix by category — not just annual totals?
  2. Do you have a current supplier scorecard based on cost, service, and quality — not last year's?
  3. Have you cleaned up your spend profile (exceptions, mode/service mix, maverick spend) before pricing it?
Only ~7% of supply chain leaders report end-to-end real-time visibility into their networks. Without understanding your own data first, you negotiate every RFP from weakness — no matter what you're buying.
Not sure you could answer all three? Let us find out together →
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Truth #5
The Disruption That Ruins Your Quarter Is Already in Motion — You Just Cannot See It Yet.
Most companies don't find out about a vendor failure, a price hike, or a single-source dependency until it's already hit their P&L. For ocean shippers, that's a container already at sea when a port delay hits; for anyone else, it's a sole-source vendor nobody flagged, or a renewal that quietly reset pricing. Supply chain and vendor disruptions cost companies an average of 8% of annual revenue (industry research), and it takes the typical firm two weeks just to plan a response once a problem is identified. Whatever you buy, the visibility gap is the same — the disruption that costs you the most is the one you didn't see coming.
Want to see what is headed your way before it is a problem? Ask us about ocean visibility →
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Truth #6
The Best Solutions Cost You Nothing — and Most Companies Do Not Know They Exist.
Best-in-class audit, visibility, and optimization tools — across procurement, IT, and indirect spend, including freight — are increasingly structured so the provider earns from savings generated, not from your budget. Yet most shippers still pay for inferior tools, or go without entirely.
Best-in-class freight audit, ocean visibility, and parcel optimization tools are increasingly structured around savings or supplier economics — not your budget. Audit programs alone typically pay for themselves within the first month. Yet most shippers still pay for inferior tools, or go without entirely.
Want to see how this works at zero cost to you? Get in touch →
Free private tool

See it in your own numbers.

The estimate above uses industry benchmarks. Want to know what is actually hiding in your freight bills? Run a private scan of your own invoice data — duplicate charges, inflated fuel surcharges, out-of-band accessorials, and reclassification risk, surfaced in seconds.

Your data never leaves your browser. Nothing is uploaded, stored, or seen by us — we built it that way because we care about cybersecurity.
Run a free freight scan

Our Ecosystem

Trusted Solution Partners

We maintain deep relationships with a curated set of best-in-class providers — each vetted for proven results and client impact.

Our roots are in freight and ocean, where the recoverable dollars are most provable and public — but the ecosystem doesn't stop there. We bring the same audit-and-recover model to enterprise IT and software spend, and we're extending it further into MRO, telecom, and other tail-spend categories. If your biggest leak isn't logistics, tell us what it is — we'll go find the right partner for it.

Freight Audit & Payment
End-to-end freight audit, payment automation, and reporting across parcel and LTL. Delivers cost recovery and spend visibility through card rebate economics.
Demurrage & Detention
Ocean shipping analytics and D&D recovery with clients including Home Depot, Kohler, and Michelin. Historical audits plus ongoing port visibility monitoring.
Ocean Visibility & Sustainability
Real-time ocean shipping visibility with sustainability tracking. Per-container referral model with straightforward, transparent economics.
Carrier Performance
Transportation governance, analytics, and pre-RFP optimization. Improves carrier performance and spend positioning before formal sourcing events.
Parcel & LTL Optimization
Benchmarking and optimization for 3,000+ clients across parcel and LTL. A fast, high-impact diagnostic opportunity for shippers of all sizes.
AI & Digital Transformation
True experts in AI. Provides end-to-end services including AI-powered business transformation, cloud and infrastructure management, cybersecurity, and data analytics to improve decision-making and operational efficiency.
Enterprise IT & Software Spend
Price benchmarking and negotiation support across major software, cloud, and IT vendors — plus license optimization and audit defense when compliance risk is on the table. Built for the categories that quietly compound while nobody's watching the renewal calendar.

Our Approach

How We Work

We do not bill large hourly engagements. We identify opportunities, connect clients to the right solutions, and align our compensation with the value we deliver — savings you can bank, and capital you can reinvest in growth.

01
Identify the Opportunity
We perform rapid diagnostics across your logistics, supply chain, procurement, and indirect spend — uncovering savings and efficiency gaps that others miss.
02
Broker the Right Solution
We connect you to our curated ecosystem of vetted, best-in-class solution providers — matching the right tool or partner to your specific opportunity.
03
Deliver & Earn Together
We support evaluation and implementation, then earn referral fees, revenue shares, or success fees tied to realized value — so our incentives are perfectly aligned with yours. Most often our services are 100% free for clients and shippers.

Our Difference

Why Hawthorne Is Different

We are not another consultancy or a layer of overhead. Here is what sets the way we work apart.

Not staff augmentation, not offshore
Hawthorne is not a project-managed labor pool or an offshore delivery model. We are a team of former P&G-caliber operating executives who have managed the spend themselves — not consultants who have only advised on it.
SRM as a growth lever, not a checklist
Supplier relationship management is not a compliance exercise here. We treat SRM as a growth lever — access to new capacity, innovation, and better terms as your volume grows.
Savings fund growth, not just margin
Every dollar we help you recover has a growth story, not just a lower cost base. Savings are where the conversation starts, not where it ends.
Proof-first, always
We show you the number before we ask you for anything. The calculators, the free screener, and the no-cost model all exist so you can see real value before the first invoice.

Ready to Unlock
Hidden Value?

Whether you're looking to recover cash from the spend categories nobody's watching, improve procurement across the board, or accelerate working capital — or you're a solution provider looking to reach the right clients — let's talk.

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